According to PwC, 73% of customers believe that a good experience is key to influencing brand loyalty — so your receptionists must be ready to deliver. Learn more about effective customer service training in this article.
Tag: customer relationships
Join this Training Industry Leader Talk to hear sales enablement experts share the strategies they’ve seen work best to equip their sales teams for the front line.
Chorus.ai, the No. 1 Conversation Intelligence Platform for high growth revenue teams, today announced Momentum Insights, a transofrmational view into CRM.
Efficiency is only valuable if it doesn’t impede effectiveness, as it often does in sales organizations. Do your efforts to improve efficiency cost you?
There’s been a power shift between companies and customers. That starting point is how you meet the needs of today’s customers and shareholders, with their ever-more demanding personas.
For a successful sales organization, train team members on the significance of being relationship-oriented and how to integrate that approach into their day-to-day activities.
Here are five key questions to ask sales team members to gauge their connectedness at any given client organization.