Customer education is a rapidly growing segment of the training market. How can learning leaders deliver training that benefits both customers and the business?
Software companies grow and reach different levels of maturity at different rates. Some are in growth mode, while some are in profit mode, but one thing that is constant across companies is the need to onboard their customers at scale.
WorkRamp today announced WorkRamp for Zendesk, a new offering for support teams designed to provide training directly in the context of the most critical customer support conversations.
EduBrite, one of the most versatile learning management systems (LMS) on the market for enabling companies to create training and certification programs, announces the launch of SuccessX.
Customer training is a surefire way to improve your customer experience while reducing churn and lowering support costs. But, how do you develop a program that drives measurable business outcomes?
Thought Industries, one of the fastest growing online learning SaaS companies, announced today that eMoney Advisor selected its Customer Learning PlatformTM to support major training organizational improvements.