Customer training is a surefire way to improve your customer experience while reducing churn and lowering support costs. But, how do you develop a program that drives measurable business outcomes?
Thought Industries, one of the fastest growing online learning SaaS companies, announced today that eMoney Advisor selected its Customer Learning PlatformTM to support major training organizational improvements.
You might think customer onboarding is all about teaching new customers how to use your product – which buttons to click and how to navigate around the interface. But the most effective customer onboarding is much more than that.
L&D is increasingly serving not just internal clients (employees) but also learners outside the organization, such as external partners and customers.
Skilljar, whose innovative training platform is helping enterprises accelerate customer and partner success, today announced a $16.4 million Series A.
Thought Industries, one of the fastest growing online learning SaaS companies, unveiled its new Customer Learning Platform at the South by Southwest (SXSW) conference today.