The Sysmex corporate learning team created a new model using VILT. It took the best of existing training, including instructor-led training, a combination of knowledge delivery and hands-on exercises, and the opportunity for real-time Q&A.
Tag: Customer Education
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Data is not one-size-fits-all. It varies based on the audience it’s being served to and the analysis it’s undergoing, and in a business setting, it’s not always available to everyone. It can either be a helpful tool, or an enormous time sink.
Customer education programs are educational activities that a company sponsors for the purpose of supporting the product use of two broad categories of current or potential customers: business professionals and individual consumers.
While the LMS was built around the idea of the internal knowledge worker, training today must integrate new audiences, who cannot be trained in the same way.
This article identifies the key technologies in the customer education space, why they’re important and how they can help your business.
MTS Health Investors, LLC, the New York-based healthcare private equity firm, announced that funds managed by MTS have completed an investment in Accuity Delivery Systems LLC. Terms of the transaction were not disclosed.
Learn how ForgeRock, a software organization with $100 million sales, and security giant Sophos, bring their customer education to life using virtual IT training.
It’s easy to imagine the scenario. A customer makes a new software purchase for her business unit. She finds tons of resources to help her get started with the product, but she doesn’t understand where to begin
What if, rather than attempting to communicate an indirect relationship between employee training and corporate profits, learning leaders focused more of their efforts on directly generating revenue from the training programs they already offer?
Effective virtual customer education programs can elevate the customer experience by delivering consistent content that drives engagement and effectiveness. Read this article to examine the challenges and best practices for developing effective onboarding...