Thought Industries, one of the fastest growing online learning SaaS companies, announced today that eMoney Advisor selected its Customer Learning PlatformTM to support major training organizational improvements.
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Thought Industries, one of the fastest growing online learning companies and creator of the first Learning Business Platform™, today announced the launch of CustomerGauge Academy by CustomerGauge.
Effective learning experiences will result in customer retention and the growth of long-lasting partnerships with your customers.
Customer service and training go hand-in-hand and even feed each other, creating a positive customer experience that makes the company as a whole more successful.
Calculating the business impact of customer education programs has proven to be a difficult task. Studies suggest that the current methodologies used to provide evidence of the business impact of all educational programs are lacking.
Corporate training has come a long way. From focusing solely on training employees corporations now also teach customers how to use their products and services. With the increased use of storytelling, infographics, videos and live virtual conferencing, cus
L&D is increasingly serving not just internal clients (employees) but also learners outside the organization, such as external partners and customers.
Business leaders who financed customer education programs are continually asking for metrics that articulated the return they were getting for their investment.
The Sysmex corporate learning team created a new model using VILT. It took the best of existing training, including instructor-led training, a combination of knowledge delivery and hands-on exercises, and the opportunity for real-time Q&A.
Data is not one-size-fits-all. It varies based on the audience it’s being served to and the analysis it’s undergoing, and in a business setting, it’s not always available to everyone. It can either be a helpful tool, or an enormous time sink.