Strigo, a customer training management (CTM) company that powers product training, announced the close of a $2.5M Seed Round, led by Hanaco Ventures, with participation from Greycroft.
Tag: customer education
Most Recent
Thought Industries, a leading provider of customer training and learning software solutions, announced today that it has received a strategic growth investment from Luminate Capital Partners, a San Francisco-based private equity firm.
Russelectric, A Siemens Business, a leading manufacturer of power control systems and automatic transfer switches, announces the opening of a full-scale hands-on training center for customers and field service technicians.
While the concept of product training and onboarding is not new, there is now a greater understanding of the strong correlations among effective training, product adoption and customer health, especially at SaaS companies.
How can companies remain competitive on the competitive world stage? Extended enterprise training programs are a powerful means of educating your organization’s customers, users and other stakeholders on its products and services.
The importance of delivering thorough training during customer onboarding cannot be overstated. Master it, and new customers are much more likely to become reliant on your services and stick around.
After many weeks or months, the training project is written, tested and approved. Now, it is ready to be implemented. There are many ways to roll out a training program, and the best method depends on the type of training program and the audience.
Training is at the forefront of customer success and retention, giving training professionals an opportunity to impact the businesses they serve.
Customer training is a surefire way to improve your customer experience while reducing churn and lowering support costs. But, how do you develop a program that drives measurable business outcomes?
Skilljar, the leading Customer Training Platform for enterprises, today announced it has teamed up with Zoom Video Communications, Inc. to offer enterprises a unified and efficient way to conduct live customer training events.