This training guide teaches you the technical considerations for executing an extended enterprise strategy, providing insight into how to deliver and track product training across systems.
Tag: customer education
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Training is at the forefront of customer success and retention, giving training professionals an opportunity to impact the businesses they serve.
Skilljar, the leading Customer Training Platform for enterprises, today announced it has teamed up with Zoom Video Communications, Inc. to offer enterprises a unified and efficient way to conduct live customer training events.
Thought Industries, one of the fastest growing online learning SaaS companies, announced today that eMoney Advisor selected its Customer Learning PlatformTM to support major training organizational improvements.
You might think customer onboarding is all about teaching new customers how to use your product – which buttons to click and how to navigate around the interface. But the most effective customer onboarding is much more than that.
Thought Industries, one of the fastest growing online learning companies and creator of the first Learning Business Platform™, today announced the launch of CustomerGauge Academy by CustomerGauge.
Effective learning experiences will result in customer retention and the growth of long-lasting partnerships with your customers.
Today, many companies are switching from a one-size-fits-all solution to technologies purpose-built for customer education. As a result, customer training teams are improving the experience for both learners and administrators.
Customer service and training go hand-in-hand and even feed each other, creating a positive customer experience that makes the company as a whole more successful.