Modern customers have a wide variety of choices vying for their attention. As their needs have evolved, so have the business models that companies rely on to serve them. In B2B sales, we are moving from a transactional to a relationship-based model.
Tag: customer education
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Nintex, the global standard for process management and automation, today announced the worldwide availability of Nintex University, a program of convenient training courses and certifications for Nintex Community members.
Intellum, the leader in customer education and employee learning software and solutions, today announced that it has acquired UK-based Appitierre, the maker of the Evolve content authoring tool and the learning management system, Bloom.
EduBrite, one of the most versatile learning management systems (LMS) on the market for enabling companies to create training and certification programs, announces the launch of SuccessX.
Customer education can help you ensure that clients, regardless of their location, role or skill profile, are equipped with the information that they need to drive results and make your business successful.
Strigo, a customer training management (CTM) company that powers product training, announced the close of a $2.5M Seed Round, led by Hanaco Ventures, with participation from Greycroft.
Thought Industries, a leading provider of customer training and learning software solutions, announced today that it has received a strategic growth investment from Luminate Capital Partners, a San Francisco-based private equity firm.
Russelectric, A Siemens Business, a leading manufacturer of power control systems and automatic transfer switches, announces the opening of a full-scale hands-on training center for customers and field service technicians.
While the concept of product training and onboarding is not new, there is now a greater understanding of the strong correlations among effective training, product adoption and customer health, especially at SaaS companies.
While training and customer success departments understand the importance of customer training and the value it provides, it can be difficult to communicate it to stakeholders. Making a solid business case for a customer training program is the key.