WorkRamp today announced WorkRamp for Zendesk, a new offering for support teams designed to provide training directly in the context of the most critical customer support conversations.
Corporate Visions has signed an agreement with McGraw Hill to publish a new book called, "The Expansion Sale—Four Must-Win Conversations to Keep and Grow Your Customers."
In this report, you’ll discover a science-backed apology messaging framework that your sales and customer success teams can use to build and deliver your apology message — and positively influence even your most angry and bitterly disappointed...
New results from a self-assessment survey reveal that salespeople and behavioral data each tell a different story about where reps are struggling in their customer conversations.
If your sales team is failing to meet quota month after month (like most reps in the country are), you’re going to need to make significant changes to your process to get them back on track.