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Feedback? Or Feedforward?

2 min read
In a world where communication and decision-making flowed from the top of an organization downward, feedback became the glue that kept the hierarchy together.

Your Learners Are Speaking: Are You Listening?

3 min read
The best way to maximize the impact of your learning intervention is to understand your employees’ performance needs. In this article, we’ll review five tools that can help you leverage employee feedback and expectations to improve performance...