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Training and education do not have the power to fundamentally change behaviors and culture. While they are important components in driving the recognition that change must occur, and the skills needed to make the change, they are not the drivers of change.
Every transformation is, at its core, about ideas. You can’t change fundamental behaviors without first changing fundamental beliefs. That’s why every change effort needs to start with training to indoctrinate the values and skills that will drive...
Companies that transform their businesses, shift their cultures and execute on new strategies have senior leaders who model those changes. These leaders don’t just talk the talk but walk the walk. They aren’t afraid to get their hands dirty.