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Do Your Questions Differentiate You?

2 min read
Critical thinking gets customers out of their box. During my graduate work in training and development, I had the good fortune of taking a psychology class. Toward the middle of the semester, the professor asked me for a favor.
It might come as a surprise to say that trainers within an organization succeed with the same mindset and the same skills as the leaders of the organization. After all, leaders are the strategic, big-picture thinkers at the top of the organization.