To succeed in a virtual world, skilled negotiators will need to dial up their curiosity; find ways to be more creative; and recognize when to advance positions and when to hold back.
When a time-sensitive situation requires members of an organization to drop everything, act quickly and bypass the usual protocols to achieve a desired result, leaders need expert crisis negotiation skills to gain the full cooperation of their team.
In the face of the COVID-19 outbreak, AllenComm will be retooling specific content conversion services to meet the immediate time-sensitive needs of its customers to help minimize face-to-face training activities.
Leaders immersed in scandal and crisis often compound the issue with miscalculated, underwhelming or egregious responses and poor problem-solving. How are organizations currently training for successful internal and external reputation risk management?