To succeed in a virtual world, skilled negotiators will need to dial up their curiosity; find ways to be more creative; and recognize when to advance positions and when to hold back.
Tag: crisis management
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Suddenly, people have found themselves working at home with little guidelines on how to move forward. For many managers and employees alike, this is a completely new experience.
When a time-sensitive situation requires members of an organization to drop everything, act quickly and bypass the usual protocols to achieve a desired result, leaders need expert crisis negotiation skills to gain the full cooperation of their team.
In the face of the COVID-19 outbreak, AllenComm will be retooling specific content conversion services to meet the immediate time-sensitive needs of its customers to help minimize face-to-face training activities.
Leaders immersed in scandal and crisis often compound the issue with miscalculated, underwhelming or egregious responses and poor problem-solving. How are organizations currently training for successful internal and external reputation risk management?
Common to crisis scenarios are two elements. The first is emotion, which the coach enables the executive recognize and manage. The second is pragmatism; the coach guides the executive to craft a plan that addresses and resolves the crisis.