There are crucial moments that happen throughout our day, weeks and careers that become defining moments. The routine, good work we do day in and day out can easily be tainted by one bad day, one bad interaction or one bad blowup.
Having an ego isn’t the problem. The challenge is that the ego’s leading role is to generate drama – unproductive behavior that keeps business leaders and their teams from delivering the highest level of results.
The way people work has changed dramatically. Gone are the days of large, stable organizations and strict 9-to-5, Monday through Friday schedules. Now, people work anywhere they have Wi-Fi.