There was little time to prepare for every change that COVID-19 would force us to make, but it’s important for businesses to remember that even in these uncertain times, training is still important.
Tag: connecting
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Employees need and respond to training that stresses relationships, paths to achievement and ways to connect with customers.
Leaders today should move away from an over-reliance on the one-sided communication that is characteristic of “command and control” to the language and behavior of connecting.