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Turn the Heat of Team Conflict Into the Energy of Creativity

3 min read
Team conflict is normal. Avoiding conflict is also normal. Human beings being unpredictable, there is no perfect template. However, there are steps that consistently help turn the heat of conflict into the energy of creative conversation.
In his new book PLAYING THE ACE: The Definitive Guide To Conflict Resolution At Work, Home And Everywhere Else, published by Sandler Training, former Marine and veteran sales trainer Tim Goering, provides tools to resolve overt or suppressed conflict.
Do you keep problems to yourself for fear of being seen as rude, negative or mean? You’re not alone. In a recent survey by Fierce Inc., eight of 10 full-time workers in the U.S. said they don’t speak up about issues because of a desire to seem...