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How Great Leaders Address and Resolve Conflict

3 min read
For leaders, one task rises in importance above all others: They must address and resolve conflict. When it comes to resolving conflict, the natural response of fight or flight does not work. Leaders must master two skills: emotional intelligence and EPR.

Can Training Save Lives? A Case Study

4 min read
In the training industry, we concentrate a lot on the visible “performance enhancers” that make us better and more prepared than our peers, but we often lose sight of the “performance distractors” that can be just as critical to successful...