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Putting Diversity and Inclusion in Action

3 min read
Attracting, retaining and developing a diverse, qualified workforce is vital for companies to compete and succeed. Employees’ unique backgrounds, experiences and cultures help provide superior value to customers and investors.

A Boss Beyond Bias: Training Employees to Think Inclusively

4 min read
In theory, diversity and inclusion should be simple: Create a culture that embraces differences and welcomes a diverse workforce that can thrive. However, diversity training is often ineffective due to oversimplification of the issue.

How Great Leaders Address and Resolve Conflict

3 min read
For leaders, one task rises in importance above all others: They must address and resolve conflict. When it comes to resolving conflict, the natural response of fight or flight does not work. Leaders must master two skills: emotional intelligence and EPR.