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How to Increase Revenue by Aligning Sales With Customer Service

Sponsored4 min read
When it comes to increasing revenue, most organizations look first to their sales team to drive new business and overlook the revenue-boosting potential that comes from aligning the sales and customer service departments.
Influential communication skills aren’t easy. If they were, everyone would command attention, respect and the ability to influence others to act upon what they had to say. Poor communication skills run rampant, costing time and productivity.
Intent is the motivation or purpose behind our action. Although our intent may be good, if it is not communicated well or the behavior that follows doesn’t match it, then the outcome will not go as planned.