Training telehealth workers on core soft skills like communication, empathy and agility will drive patient-centric experiences now and long after the pandemic subsides.
To improve the effectiveness of your customer service training programs and develop strong leaders, here are six soft skills to integrate into your programs.
Enabling employees to be more resilient and develop the areas that challenge them will continue to be vital.
Everybody has different communication styles, and learning how to adapt to your team members’ styles can help you succeed.
By knowing what motivates your workers to accept or reject change, you’ll increase your chances of long-term success.
Life Languages International ™ has unveiled their new brand Communication IQ™, a new employee communications consultancy targeting the corporate market, along with a new book titled Ties and T-Shirts.
A great remote leader needs to have a heightened awareness of what’s happening within his or her organization remotely.
As organizations begin to take a more global approach to business, they need leaders who have the skills to lead in a global organization.
If we want our audience to be better listeners, we need to be better listeners ourselves. We need to practice listening and change our behavior before we can help others do the same.