Imagine, at the end of a day of training, knowing you were impactful, the attendees had new actions to take, and they left with the confidence they could take those actions. That is the definition of a satisfied trainer.
Influential communication skills aren’t easy. If they were, everyone would command attention, respect and the ability to influence others to act upon what they had to say. Poor communication skills run rampant, costing time and productivity.
Constant communication is the cornerstone of today’s workplace, yet many of us allow frustration or anger toward a colleague to linger until a conflict arises. This communication style is not only inefficient; it is also unproductive.
Some say soft skills (e.g., emotional intelligence, communication and change management) are the most important, and others say hard skills (e.g., technology, customer service and basic work skills) take priority to enter and thrive in the workforce.
Many people have difficulty handling emotionally charged discussions and conflict, managing emotions, and communicating authentically. The inability to deal effectively with high-stakes conversations also costs organizations an enormous amount of time and
At the end of the day, every close relies on a salesperson’s ability to connect in the opening phase of the process. The most important thing a sales trainer can do to help increase successful outcomes is to help reps learn how to connect with buyers.
No one has perfect communication skills; some just keep trying, while others stay the same in their place of comfort over courage. Be the person who tries! Here are some tips to use as a leader for some of the more challenging types of conversations.
How effectively you communicate with your boss can impact your success at your organization. It can determine whether or not your ideas become realities. And it can play a huge role in the level of rapport you establish with your boss.