While training and customer success departments understand the importance of customer training and the value it provides, it can be difficult to communicate it to stakeholders. Making a solid business case for a customer training program is the key.
As a foundation of program success, learning leaders need to partner with executive peers to frame the learning needs that will have the most impact on results. But what success metrics are best to use?
A learning platform is a big investment, so you’re going to have to plead your case to executives and prove to them that a next-gen learning platform is worth the coin.
Training Industry, Inc. research has found that many learning and development (L&D) professionals must achieve their goals with limited access to resources. They are finding ways to strategically plan around these limitations to do more with less.
The Great Training Organization model provides a simple three-question litmus test for learning leaders to help determine if a strategy or solution is strategically aligned to the business.
In today’s technologically charged business world, organizations must quickly adapt to emerging technologies or risk being left behind. As more training programs become virtual and learning moves beyond the event itself, a transformation to digital...
In the next six months, you will be provided with the most comprehensive and cutting edge information regarding the hot topic of “T-shaped Leaders” available in the market today: who they are, what they look like, where they come from, why you need...