Working in the customer service field isn’t easy. It requires strong communication and persuasion skills, patience and empathy.
Tag: automation
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AI and automation — while exciting and efficient — are disrupting the workplace and causing some discomfort for today’s workforce. These emerging technologies promise to streamline repetitive tasks, which has left many workers with a sense of...
The best guess is that the world of work in 2030 will be a lot like it is today. It is a safe bet that trends in motion now — gig work and automation, at least in manufacturing — will continue. But there is unlikely to be any run-away change spiral.
iSpring Solutions Inc., a world-renowned vendor of eLearning software, announced an important update of iSpring Learn LMS. The new feature, Learning Tracks, allows you to create and automate long-term training programs and streamlines learners’...
Although an organization’s L&D function plays an important role in enabling a continuous, connected and personalized learning ecosystem, success lies in our ability to embrace automation and AI to deliver on the promise of the future.
Wouldn’t it be nice if your LMS harnessed data to recommend training initiatives for the next quarter or to predict whether specific groups of learners would be successful in a given course? Advanced analytics systems can perform these tasks.
Over the last few years, artificial intelligence (AI) has emerged as one of the most disruptive forces affecting organizations and individuals alike. This massive wave of change has a far-reaching impact on the way organizations function.
Rather than relying on your staff members to complete the same manual and repetitive tasks over and over again, a training management platform can handle a lot of them for you, freeing up your team to focus on more critical tasks.
Nintex, the global standard for process management and automation, today announced the worldwide availability of Nintex University, a program of convenient training courses and certifications for Nintex Community members.
SalesHood, the Sales Enablement Platform and professional community, launched a Sales Kickoff Automation system to help companies automate how their teams share win stories, learn from the best and get certified before, during and after kickoff events.