In order to reap the benefits of gamification, game mechanics can’t be used without purpose, careful design and alignment with goals. Follow these guidelines for successful gamification.
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As a training leader, if you have not developed specific programs to effectively and efficiently onboard, train and retain millennial employees, you are putting your company at risk.
Here are 10 online tools you can use to excel in the e-learning industry.
Ensuring that learning portfolios are relevant, linked to the business, and deemed effective and efficient requires organizations to engage in a learning portfolio transformation exercise.
A high standard of spoken English is a key commodity in contact centers and shared services, but achieving this standard can be a challenge in offshore operations, where customer service representatives speak English as a second or even third language.