We found that leaders’ natural behavioral styles can influence which leadership approach they prefer to use, but that leaders with high adaptability and versatility adjust their approach when followers require a high degree of relationship support.
IQ and EQ — intelligence quotient and emotional intelligence — have been hallmarks of success in the past. A new success trait is what Silicon Valley Bank vice president Natalie Fratto calls AQ — the adaptability quotient.
In today’s market, companies must adapt almost as quickly as new information becomes available. The information-driven era in which we do business today produces insights that shift markets within weeks, days or even hours, depending on the industry.
In our world of exponential technological change, salespeople need stronger communication skills to connect with buyers in increasingly shorter time frames. Most likely, that interaction will be virtual rather than face to face.
When it comes to technology, the pace of change is only accelerating. The new normal is compelling: New technologies continue to reach more and more people in less and less time.
The evolution of technology directly impacts the way we connect, communicate, collaborate and learn.