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Develop Transformational Leaders and Teams in Two Steps

5 min read
If you could only teach one practice or skill that would transform the effectiveness of leaders and teams, what would it be? The ability to ask generative questions is a major training opportunity for many reasons.

Trainers: Let’s Retire the “Gotcha”

2 min read
There’s a common facilitation technique used in training situations that needs to go away. Let’s call it the “Gotcha.” This technique intentionally leads learners to fail in some way, by leading them either to an incorrect answer or to fail an...

Design with Feedback in Mind

3 min read
In today’s workplace, our employees are drowning in work and starving for feedback. A recent study by TriNet said that 74 percent of millennial employees feel "in the dark" about how their managers and peers think they’re performing.