Human resources (HR) and training professionals must find new ways to put the human element back in our remote workplace and reskill and upskill our employees to work in this new reality.
A critical factor in improving employee performance is an inspiring leader.
Mandel Communications, the global leader in technology-driven communication skills training, announced the launch of The Listening Edge™ workshop.
Humans are still necessary in the changing sales world, because only humans can detect, adapt and respond to emotional states and what others say and do. Soft skills will become the primary areas of focus in sales training.
Selling has changed. Customers have more resources that equip them to address their challenges independently. As a result, they are leaving sales professionals out of the process. Salespeople need to find a way back in.
Conflict: It’s a word that has been tinged with negativity for many years, but it can be helpful, depending on your approach. When we enter into conflict having let go of the desire to win, many different opportunities unfold.