The term “soft skills” is commonly used, but it is more accurate to define them as part of the behavioral skills that are needed in the workplace that are no less important than “hard skills” (technical skills) and that are sometimes more difficult.

Learning Does More than Provide Personal Fulfillment

3 min read
Organizational learning refers to individuals’ process of creating, retaining and transferring knowledge within an organization or business. To prepare employees to lead and for a company to prosper, organizational learning is a necessity.
Training and education do not have the power to fundamentally change behaviors and culture. While they are important components in driving the recognition that change must occur, and the skills needed to make the change, they are not the drivers of change.