Troubleshooting Versus Training

3 min read
Many managers and trainers present employees with a series of situations and pre-packaged solutions to those problems. Some people might call that training, but I call it troubleshooting.
11 Apr 2018
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How to Drive New Behaviors With Psychology

4 min read
Forty percent of Americans make New Year’s resolutions, and only 8 percent achieve them. Training leaders should take note of this abysmal statistic, because it reflects something critical about the difficulty of achieving lasting behavior change.