Customer service and training go hand-in-hand and even feed each other, creating a positive customer experience that makes the company as a whole more successful.
Sales Training
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Prospecting efforts get stale fast. Let’s look at why sales leaders need to revisit their prospecting efforts and what those changes need to be.
The innovator of sales training methods and tools focused on developing sales’ teams attitudes, passions, and beliefs – Integrity Solutions – is out with an upgrade to its core learning platform, Integrity Selling.
Brainshark, Inc., delivering SaaS-based sales enablement and readiness solutions, today unveiled Team Dashboards – giving sales managers a single view for tracking the readiness and progress of their teams.
It’s one thing to analyze behavior; it’s another thing completely to master it. Do your sales professionals demonstrate behavioral intelligence?
Evidence suggests that over 25 million people in the U.K. may be in a state of vulnerability. Training can help frontline staff identify them and improve their customer experience.
In sales, artificial intelligence (AI) can help salespeople prepare for any conversation that comes their way.
Effective performance requires learners to develop the skill of recognizing how to apply knowledge in real-world situations in order to witness results.