RALEIGH, N.C. — Oct. 24, 2024 — The business and learning landscapes have changed dramatically in recent years. Today’s learners are different, businesses are evolving rapidly, and organizations must follow suit. These changes have led industry experts Doug Harward and Ken Taylor to release an updated edition of their book, “What Makes a Great Training Organization?” This comprehensive guide provides learning and development (L&D) professionals with a clear framework for driving exceptional performance through proven training processes and best practices.
Building on more than 15 years of research and analysis, Harward and Taylor have identified eight key process areas that distinguish high-performing training organizations from the rest. These areas include strategic alignment, content development, delivery, diagnostics, reporting and analysis, technology integration, administrative services, and portfolio management. This updated edition reflects their latest findings, offering organizations practical tools to adapt to today’s dynamic workforce and align learning initiatives with core business objectives.
“As the business world evolves, our goal with this book is to provide learning leaders with the latest data and information, helping them refine their strategies and focus resources where they’ll drive the most value,” said Ken Taylor, CEO of Training Industry, Inc.
Key Highlights of the Book:
- 8 Key Process Areas: A comprehensive focus on the training processes that deliver the highest impact, from strategic alignment to technology integration.
- Evidence-Based Best Practices: Insights drawn from years of validated research that can be realistically implemented in diverse organizational contexts.
- Practical Solutions for Today’s Learning Challenges: Tools to diagnose and overcome obstacles to learning in modern organizations.
- Roadmap for Success: Step-by-step strategies for implementing lasting changes that align with evolving business and learner needs.
Doug Harward, founder of Training Industry, Inc., added, “In today’s business world, training is a key driver of performance. With this book, we’ve distilled the practices of the most successful training organizations into actionable steps that will help L&D leaders ensure their programs are successful.”
Availability
“What Makes a Great Training Organization?” is now available on Amazon and other online bookstores. For more information, visit our website or contact info@trainingindustry.com.
About the Authors
Ken Taylor is CEO of Training Industry, Inc., and has spent nearly 18 years guiding the team. Prior to that, Taylor spent 17 years in the tech industry in a variety of leadership positions. His prior experience and current focus combine to give him a unique perspective on the training function and marketplace, understanding both the challenges of learning leaders and the perspectives of leadership teams tasked with driving business performance.
Doug Harward is the founder and chairman of Training Industry, Inc. With 35 years of experience in the training industry, Harward is recognized as one of the leading strategists for training and outsourcing business models, an authority on competitive analysis for training services, and a valuable partner to international companies and new business startups in building training organizations.
