Nashville, TN – May 13, 2016 − The innovative performance improvement firm in sales, coaching and customer service, Integrity Solutions, has launched a podcast series to explore challenges, insights and solutions confronting organizations across business.

 “Excellence in sales performance, coaching and customer service leads to measurable improvements in productivity for roles across the organization,” said Mike Esterday, CEO of Integrity Solutions. “Our new podcasts will feature business and thought leaders discussing how they’ve overcome their most critical challenges. We’re renowned for our focus on integrity and trust – going far beyond skills and process training to focus on the whole person – including values, attitudes, motivations, and beliefs. Look for our podcasts to focus on all that and more.”

Integrity Solutions has more than 45 years of experience developing innovative, practical training and learning related services in sales performance, coaching, and customer service. The firm has worked on a global scale in more than 130 countries across the business spectrum – including healthcare, financial services, energy and utilities – among others.

Integrity Solution’s premiere podcast features the Amica Mutual Insurance Company and focuses on Amica’s longtime work to develop a sales culture grounded in ethics and integrity. Amica’s Assistant Director of Training and Development, Keith Goryl, details the firm’s approach to sales training, coaching, and the value of training the whole person.

Integrity Solutions is finalizing a roster of upcoming podcasts and will announce each episode as it’s released.

Podcast topics will likely include: cultivating a values-based selling approach and overcoming common hurdles; the unique selling dynamics and challenge in the healthcare industry; the critical importance of customer service in customer retention and the related lack of formalized customer service training in most organizations; and critical leadership development and employee engagement issues in/around sales performance and coaching.

Integrity Solutions thought leadership and client solutions are receiving wide recognition. The firm was named recently to the 2016 Sales Training Watch List by Training Industry, Inc.

The prestigious ranking recognizes top sales training providers across the globe as part of Training Industry’s commitment to continuously monitor the training marketplace for the best providers and services.