BRISTOL, UK — Aug. 25, 2022 — Imperial College Healthcare NHS Trust and digital learning provider Sponge have launched an admin and clerical people training programme (‘ACE’) to develop essential soft skills.

Consisting of over 14,000 employees across five large hospital sites in North West London, Imperial College Healthcare NHS Trust supports over a million patients every year. Recently, it has partnered with Sponge to increase the number of employees accessing non-mandatory training via elearning, bringing more efficiency and modernisation to NHS training programmes.

Prior to working with Sponge, the Trust had leadership and personal development training in place but this was usually delivered in a classroom-based setting with little flexibility on offer for employees to engage with the training in between shifts. Employees either couldn’t access the training or were too busy, so there was a significant skills gap when it came to admin and clerical work.

Additionally, there were also cultural challenges. Many employees were used to classroom-based training, delivered via a presentation, and shifting this mindset was a key success measurement for the training.

Sponge worked with the Trust to develop engaging Skill Pill microlearning modules, lasting no longer than 30 minutes with interactive quizzes to complete at the end of each module. Sponge mapped and delivered its Skill Pill learning library content to meet the learning needs of the Trust.

To drive internal engagement, Sponge also produced a series of marketing initiatives to help promote the learning to the wider organisation, and used reports and insights to show learning trends that could then be used to course adjust, when appropriate.

“The digital learning programme that Sponge developed has set the standard for what learning should look like within the Trust,” said Claire Shimell, Management Development Consultant, Imperial College Healthcare NHS Trust. “People now expect this level of training, delivered in a modern and engaging way, which can fit around their day-to-day work. Our partnership with Sponge has been critical in helping to upskill our employees.”

Since partnering with Sponge, the Trust has seen a demonstrable cultural change when it comes to its internal training. There is now an expectation that digital learning experiences will match those from the ACE programme, and the flexibility of the digital learning has had a major time saving impact, for employees that are operating in a fast-paced environment.

To find out more about how Sponge can develop and deploy learning solutions to meet bespoke organisational and sector needs, please click here.

About Sponge

Sponge is a leading digital learning provider founded in 2004, with offices across Europe, including London, Bristol, Berlin, and Brussels. Sponge offers innovative and engaging learning solutions to drive behavioural change, with data-driven outcomes, within global organisations.

Following successful acquisitions in 2020-21, Sponge has combined the expertise and experience of some of the industry’s leading digital learning professionals and executives to offer a holistic solution for the world’s biggest brands. Sponge’s offerings include market-leading bespoke learning content, off-the-shelf microlearning content library of over 6,000 learning modules, and an innovative series of compliance solutions, underpinned by cutting-edge learning performance analytics and insights.

Sponge has won over 50 awards and accolades since its inception in 2004, with recent successes including:

  • (x2) Brandon Hall Awards – ‘Best advance in compliance training’ – Gold – 2022
  • Brandon Hall Awards – ‘Best advance in custom content’ – Gold – 2022
  • Fosway 9-Grid™ – ‘Core Leader’ – 2022
  • Training Industry – Top 20 company, Online Learning Library – 2022
  • Training Industry – Watch List for Learning Services – 2022
  • EcoVadis Scorecard – Silver Medal – 2022

To find out more about Sponge’s solutions and how we can support your learning strategy, please visit: