NASHUA, N.H., Jul 15, 2014 — Skillsoft announced its continued success with Sprint resulting in measurable talent improvement efforts.
Throughout their long-standing relationship, Skillsoft and Sprint have been able to adapt and align targeted learning solutions to the changing business requirements of the world-class telecommunications firm of approximately 36,000 employees. Using elearning analytics platforms to then measure success against industry benchmarks, Sprint was able to realize a cost-benefit ratio with Skillsoft five times better than classroom training and an average annual rate of program improvement more than triple the industry rate of four percent.
Sprint partners with the business unit leaders and the front lines to identify performance gaps. Sprint University then defines solutions to close those gaps. As the University solves for those performance improvement opportunities, Sprint leverages their leading edge portfolio which includes Skillsoft’s elearning courses, targeted portals and online books. A priority for Skillsoft’s program with Sprint was the measurement of content effectiveness both for aligning and re-aligning program goals over time and for advising stakeholders on content performance. Sprint has received significant ROI from Skillsoft, realizing $90 in benefits for every $1 invested. Sprint recently received a 2014 BEST Award from the American Society for Training & Development (ASTD) for demonstrating enterprise-wide success as a result of employee learning and development.
“Ensuring that learning is both tightly aligned to Sprint’s business and continually improving as the workforce evolves is a primary goal at Sprint University,” said Jeff Coppley, HRD Manager – Performance Support, Sprint University. “Skillsoft’s resources and its approach to elevating talent have made them a key partner in helping us realize our goals and measure the ROI of the program.”
Similarly, an evaluation of Skillsoft’s content year-over-year revealed a 14 percent average improvement in effectiveness – well above the industry average of four percent – when gauging several aspects of a learning program. Some of the areas measured included:
- learners developing new knowledge from the Skillsoft solutions
- learners applying skills they developed from the Skillsoft training to their jobs
- Skillsoft training improving learner job performance
“Skillsoft’s work with Sprint over a number of years has clearly proved the theory that ‘what gets measured improves,’” said Kieran King, Global Vice President, Loyalty Strategy, Skillsoft. “We’re thrilled to see that the learning improvement for Sprint continues to beat the industry norm, and that the program can continually change and adapt to new learning goals while still beating industry standards.”
About Skillsoft
Skillsoft is a pioneer in the field of learning with a long history of innovation. Skillsoft provides cloud based learning solutions for its customers worldwide, ranging from global enterprises, government, and education to mid-sized and small businesses. Skillsoft’s customer support teams draw on a wealth of in-house experience, flexible delivery platforms and a comprehensive learning e-library to develop off-the-shelf and custom learning programs tailored to cost-effectively meet customer needs. Skillsoft’s courses, books and videos have been developed by industry leading learning experts to ensure that they maximize business skills, performance, and talent development.
