LONDON — Sept. 24, 2026 — Mediazoo Group has launched the Uncertainty & AI Ready Platform on Microsoft Marketplace. For the first time, customers can buy behavioral science and practical AI skills training together in a single purchase. Uncertainty Experts, Mediazoo Group’s behavioral science practice, and Finer Vision, its AI specialists, can now be bought directly. Organizations can search, purchase and deploy both themselves, with no bespoke engagement required.
Global workforce disengagement is estimated to cost $10 trillion in lost productivity each year: 9% of world GDP, according to Gallup’s 2026 State of the Global Workplace report. Gartner research shows employees’ willingness to support workplace change fell from 74% in 2016 to just 43% in 2022, even as the number of major changes the average employee faces each year rose from two to 10. Most change programs still fail to meet their objectives: Research from McKinsey and BCG puts real transformation success rates at around 26% to 30%.
Unmanaged uncertainty is the common thread: It affects decision-making, engagement and performance long before it shows up in numbers like these. The Uncertainty & AI Ready Platform addresses those human behaviors, not just the technology.
Nine in 10 employees already use AI at least sometimes, but only 18% feel fully prepared to, according to Study.com’s State of AI Jobs and Skills Report 2026. Finer Vision, Mediazoo Group’s AI-enabled training and consultancy division, closes that gap. It pairs practical, workflow-based training with a before-and-after assessment showing what each module saved and changed.
The other half is readiness: Without it, new skills don’t stick. Uncertainty Experts, developed with scientists at UCL (University College London), measures and builds a workforce’s psychological readiness for change. Independent evaluation found a 25% increase in individual agency, a 20% reduction in decision delay and groupthink and a 30% shift in uncertainty tolerance, sustained at six weeks. Every organization also gets companywide reporting on seat usage, progress and completion, plus a before-and-after capability assessment for each person. That’s real evidence for leaders: something to act on and something to show the board.
Together, they give organizations a single route to AI capability and change readiness. Larger organizations can take it as a private offer: a named Mediazoo customer success lead, facilitator materials for approved trainers and optional launch communications, films and consultancy. It also changes what’s possible for existing Mediazoo clients. A program reaching a couple of thousand people in one organization can now scale, via the platform, to the whole workforce, at whatever scale they need.
For Mediazoo Group, this is also a landmark moment. Expertise that’s always been delivered as a bespoke solution, one client at a time, is now listed on Microsoft Marketplace, alongside some of the world’s largest enterprise software providers. It’s available directly to any Microsoft global enterprise customer, without a bespoke engagement. Reaching that listing meant meeting Microsoft’s own technical and commercial review, a marker of the platform’s enterprise readiness.
“Many organisations believe their biggest challenge is implementing AI. In reality, the bigger challenge is helping people adapt to a world of increasing uncertainty. The organisations that succeed won’t necessarily be those with the best technology. They’ll be the ones with leaders and teams who can navigate uncertainty, embrace change and confidently integrate AI into how they work every day. The Uncertainty & AI Ready Platform was created to solve this challenge. It helps organisations understand where uncertainty exists, build the confidence to overcome it and create the conditions where people can perform at their best, while making the absolute most of the technology they have at their disposal,” said Giles Smith, CEO of Mediazoo Group.
“Uncertainty is one of the most overlooked performance barriers in modern organisations, creating hesitation, disengagement and avoidance when it goes unmanaged. Build the capability to navigate it, and performance, innovation and decision-making improve dramatically. This platform gives organisations a practical, measurable way to build that capability at scale, paired with Finer Vision’s AI skills training so people can act on what they learn,” said Katherine Templar Lewis, chief scientist at Uncertainty Experts.
The Uncertainty & AI Ready Platform is live on Microsoft Marketplace as of Sept. 24, 2026. The launch follows recent recognition: Video Production Company of the Year at the 2026 Lens Awards and a Silver award for Learning Provider of the Year at the LPI Learning Awards.
About the Uncertainty & AI Ready Platform
The Uncertainty & AI Ready Platform brings together Uncertainty Experts and Finer Vision as a single, self-serve offer on Microsoft Marketplace. It helps organizations build change readiness and AI skills together, not separately. Uncertainty Experts, developed with scientists at UCL (University College London), measures and builds the psychological readiness of a workforce to handle change. Finer Vision is Mediazoo Group’s AI-enabled training and consultancy division, helping teams build and keep practical AI skills as needs change. Together, the two programs give organizations one route to change readiness and AI capability, licensed per named seat, on an annual company term. Further details can be found at sales@mediazoo.tv.
About Mediazoo Group
Mediazoo Group is a human performance business. It combines behavioral science, creativity, communications, learning and AI to help organizations equip leaders, enable teams and scale impact. Its clients include some of the world’s leading organizations across financial services, government, technology, health care and professional services.
Headquartered in London with offices in Glasgow, Mediazoo Group works with organizations globally to improve how people learn, communicate and work together.
