Frontline capability building is emerging as one of the key growth levers of global companies. They all realize that it is through every transaction carried out by their frontline - where the company meets the customer - that their strategies are primarily
Features This Issue
Only 5 percent of learning and development (L&D) organizations excel at using data to align learning with business, according to a recent Bersin report, and 59 percent have trouble connecting learning with business outcomes.
Content is sexy, it is ubiquitous, entertaining, inspiring, engaging and available in short “nuggets.” The importance of providing excellent content to learners is no longer a nice-to-have.
Seldom do e‑learning development projects, or any instructional development projects for that matter, include all the time and budget we’d like.
Today’s business landscape includes mergers and acquisitions, financial downturns and structural realignments (among other challenges), which can create downward pressures that ultimately reach learning groups.
The appetite for mobile learning is growing. Revenues in this sector are forecasted to reach $2.1 billion by 2019. But how well does mobile learning work on tablets and smartphones, and how can learning and development professionals improve the mobile
1 Oct 20201:00 pm ET
The day has finally come. After years of long hours and hard work building expertise and trust, you have the green light on a career-defining opportunity: you’ve been tasked with developing a mission-critical, large-scale learning program.
At 3:35 on a muggy June afternoon in 1975, Eastern Airlines Flight 66, inbound from New Orleans, joined the arrival queue for New York’s John F. Kennedy Airport. A thunderstorm was brewing, and several airplanes ahead of Eastern 66 warned of
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Perspectives and expertise for the learning leader.