2020 took everyone by surprise. Aside from the impact of COVID-19 virus itself, the fallout of a global pandemic has also been challenging (to say the least) — from shifting to remote work or new on-site safety requirements to managing the sudden collision of professional and personal life.

To help you prepare for whatever’s next, we spoke with learning and development leaders to understand their takeaways from 2020 and plans for 2021. This infographic distills their thoughts into five tips that will help you make 2021 a successful year for your training team and your organization.

We hope this infographic will help you as you plan your programs and initiatives for the year and will inform your strategic conversations with stakeholders. With these insights, you can ensure that L&D is ready to support the business during and after the pandemic.