Cross-skilling occurs when organizations onboard and train employees in multiple job functions and skill sets. By increasing the number of employees who can perform certain tasks, it mitigates the risk of lapses in operations and stalls in the supply chain. Job rotation programs enable employees to temporarily work and learn in multiple functions across the business and are one effective method for cross-skilling employees.
- Bringing a Cross-training Mentality to Corporate Learning and Growth
- Lessons from a Training Consultant: Cross-skilling Models for Employee Development
- Job Rotation Programs: Key Benefits and Best Practices