Design thinking coming April 2020

Design thinking is a key tool that your training organization should be using to address the changing business needs of your current and future workforce. By adopting this agile, solution-based methodology, you’ll first work to understand the problem(s) at hand, and then identify innovative solutions. Because design thinking is a form of human-centered design, this methodology offers you a framework for addressing training needs while also considering the learner’s experience.

This highly interactive half-day master class will prepare you, as a learning manager, to use design thinking as a key tool for diagnosing business problems and managing the design and innovation of learning solutions at your organization. During this master class, we will define design thinking, discuss why it’s a valuable tool for training organizations today and practice how to apply design thinking within your organization.


Learn how Training Industry’s master classes can help you earn recertification credits for leading HR and training certifications.