LAURA SMITH DUNAIEF, CPTM
Laura has over 20 years of experience as a manager and director for retail and wholesale financial services organizations, including as the director of training and development for Schwab Capital Markets. Prior to leading the training organization, she held roles as diverse as director of customer service initiatives and manager of correspondent execution services, both for Schwab Capital Markets, and vice president and branch manager of a Boston-area retail brokerage office for Charles Schwab.
AMANDA VAN DER HEIDEN, CPTM
Amanda is an Organizational Development and Operations executive with a specific focus on employee learning and development (L&D), talent management, and change management. For more than a decade, Amanda has been in leadership roles utilizing her skills to support Fortune 500 companies across a range of industries, specializing in large-scale global L&D rollouts. She is highly passionate about and experienced in leadership diversification and coaching professionals to help them achieve their full potential. She enjoys connecting with audiences of all sizes as facilitator, keynote speaker and author. Amanda holds a Master’s in Industrial/Organizational Psychology and is a Certified Professional in Training Management. With further certifications from McKinsey Global Institute, SHRM and ATD, Amanda is a rising leader in strategic L&D deployments.
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