LAURA SMITH DUNAIEF, CPTM
Laura has over 20 years’ experience as a manager and director for retail and wholesale financial services organizations, including as director of training and development for Schwab Capital Markets. Prior to leading the training organization, she held roles as diverse as director of customer service Initiatives and manager of correspondent execution services, both for Schwab Capital Markets, and Vice President and Branch Manager of a Boston-area retail brokerage office for Charles Schwab.
DAN MENDEN, CPTM
Dan has over 20 years of leadership experience in training, human resources and talent management, including five years as the director of dealer training for a major U.S.-based motorcycle manufacturer. He has coached company executives, frontline leaders, hourly employees, small business owners and other learning leaders.
ROD KEFFER, CPTM
Rod has over 10 years of experience in the training and development field. He brings a unique blend of technical training program development and management experience, as well as over five years of experience managing the training department of a major international steel firm. In his former role as a senior manager of supervisory development, he specialized in designing and facilitating custom in-house leadership programs aimed at improving the performance and relationship building capability of managers. He has extensive design, facilitation and coaching experience as well.
DR. KRISTAL WALKER, CPTM
Dr. Kristal Walker, CPTM, has worked in the learning, leadership, and organizational development space for over 15 years helping clients engage people, apply processes, and implement technology to improve human and organizational performance. She currently serves as the vice president of employee well-being at Sweetwater Sounds, where she is responsible for crafting and leading wellness and diversity and inclusion (D&I) training initiatives. She is also a Training Industry Courses instructor, where she teaches the CPTM designation, as well as courses on design thinking and the new D&I Inclusion workshop. When she’s not working, she enjoys a great laugh and creating memories with her family and friends.
DR. CAROL GRAVEL, CPTM
Carol’s diverse career includes corporate, collegiate and consulting roles in talent development. She has worked with Fortune 500 companies where she defined innovative approaches to talent deployment such as university partnerships, digital badgering/micro credentials and learner generated content published in a YouTube type video library. As an Associate Professor Carol architected, developed, managed and taught several online degree programs, such as the first online Strategic MBA/HRM program in the US and a blended MBA in Entrepreneurship program for citizens of Ukraine. Carol’s consulting has focused on helping organizations navigate the changing needs of today’s workforce through strategic planning, metrics/analytics and innovative solutions.
BECOME A CPTM
Download a copy of the CPTM training brochure to learn how you can more effectively manage corporate training programs and impact change across your organization, or contact a member of our professional development team with any questions.
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Learn how the Certified Professional in Training Management (CPTM) program can help you earn recertification credits for other HR and training certifications.