For questions related to your CPTM recertification, see below for answers to some of your most frequently asked questions. Get in touch with us via the form at the bottom of the page.

Frequently Asked Questions:

Where do I find CPTM alumni information? You will find you alumni dashboard here.

Where do I log my hours for CPTM recertification? You can log your recertification hours in the LMS here.

I have tracked my hours, but they haven’t been approved. How can I get them approved? You will need to complete the recertification application and payment for us to review your hours.

What do I need to do for recertification? You will find the steps for recertification on your dashboard. Also, in the Alumni Information in your courses, you will find a PDF document entitled, “How to Recertify” and a video entitled, “Recertification Q&A.”

I have another question related to being a CPTM Alumni. You can also find a list of frequently asked question in the Alumni FAQs in the LMS.

Couldn’t find the answer you were looking for? Complete the form below and we’ll reach out to you with the answers you need.