Those of you who have been following this series may be wondering about my progress. I’m happy to report that I passed my certification exam and achieved CPTM status! The exam consisted of 100 questions on best practices for training management administered online with a two-hour time limit.
We recommend completing the exam as soon as possible following the practicum. Abiding by our own advice, I logged on to take it the weekend after my practicum experience in Dallas. Colleagues from my cohort had already been in touch to let me know that they’d taken and passed the exam, so I felt reassured that I, too, would be successful. While the certification exam was difficult, I found that the online modules and practicum prepared me for success by providing all the pertinent information on managing a high performance training organization. An hour later, I had a congratulatory screen flashing in front of me.
This was followed by an email awarding me a social badge to designate my certification, which I’ve proudly displayed on my LinkedIn profile, and admission into the CPTM alumni network. Alumni benefits include access to an exclusive LinkedIn CPTM Alumni group as well as access to an online learning portal. The portal provides an environment where Training Industry offers continuing education opportunities as well as access to relevant, continuously curated content. The LinkedIn group enables CPTMs to interact, share best practices and solicit advice on the challenges with which they are faced.
Equipped with these additional perks and the immense body of knowledge gained through participation in the program, I’m excited to apply what I’ve learned on the job. Below I’ve provided a small sample of my plans for application.
How I’ll apply the training management principles I’ve learned:
- Create strategic alignment – The CPTM program stresses the importance of strategic alignment between learning and development initiatives and organizational goals. Part of my role at Training Industry includes development of additional certification programs. As I embark on a plan to accomplish this task, I’ll apply the four step process for creating strategic alignment to ensure these programs are directly tied to Training Industry’s business objectives.
- Develop solutions based on needs analysis – As I’m developing these programs, I’ll use the three-phase approach detailed in the course to act as a solutions architect, conducting an analysis to determine certification needs and identify solutions. This will ensure the programs are aligned, not only to Training Industry needs, but also to the needs of our members.
- Maximize internal and external resources – As you may have guessed, the extensive nature of the CPTM program necessitates the use of internal and external support. I’m already applying what I’ve learned to optimize our internal resources dedicated to the program and utilize our vendor partner relationships to their full potential.
- Assess business and training performance – Recognizing that the value of all training initiatives must be evaluated (and not simply assumed), I’m identifying key metrics to assess the business and training performance of the CPTM program. I’ll be reaching out CPTMs to identify continuing needs for education and calculate the ROI of becoming a CPTM. This information will then serve as a feedback loop for continual improvement of the program.
My journey toward becoming a CPTM has not only been professionally, but personally rewarding. I’ve established a network of like-minded peers that I know I’ll be able to rely on when faced with future learning and development challenges.