Is kindness a business currency? Kindness is essential both in business and our personal lives. More than profit and revenue, kindness helps us build meaningful relationships that, whether we expect them to or not, will benefit us in the long run.
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IQ and EQ — intelligence quotient and emotional intelligence — have been hallmarks of success in the past. A new success trait is what Silicon Valley Bank vice president Natalie Fratto calls AQ — the adaptability quotient.
Imagine, at the end of a day of training, knowing you were impactful, the attendees had new actions to take, and they left with the confidence they could take those actions. That is the definition of a satisfied trainer.
Our conversation about change and alignment started in June 2017, shortly after Dina became head of corporate training and development at Kuwait National Petroleum Company (KNPC), one of the world’s largest oil refiners.
The wrong answers to the right question result in team frustration. Many team building efforts and programs are focused on trying to engage and hold the attention of participants who wish they were somewhere else.
A trigger is any stimulus that you perceive to be stressful. It may be a specific person, a topic you believe is risky, a power difference or an unusual context. In other words, any of the situations above, and countless more, can be triggers.
From developing their sales skills to cultivating a more holistic view of diverse technical teams and individuals, there was much for learning leaders to take away from TICE 2019. Next year, we expect more sessions — and networking fun!
Learning and development (L&D) professionals are in the people business. They contribute to the professional growth and engagement of employees across the organization and fuel innovation that will enable organizations to thrive in a competitive market.
Everywhere from the exhibition halls to workshop rooms to the main conference hall, TICE 2019 was alive and buzzing with excitement as learning professionals and thought leaders from across the globe converged in Raleigh, North Carolina.
Having the opportunity to talk to learning leaders, training managers, human resources (HR) professionals and others involved in the business of learning opened my mind to new perspectives, ideas and challenges facing people in the industry.