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Demystifying Empathy

3 min read
By demystifying empathy, you and your team can make your conversations more collaborative. When asked, “What is empathy?”, the most common answers are, "Saying I'm sorry," or"Sharing the same experience." These answers are good but could be better.

5 Ways Technology Can Optimize Sales Training

2 min read
The primary goal of any business is to generate profits, and you can only attain that goal if you have a solid sales team. Here’s how you can leverage anywhere, anytime technology to improve the performance of your sales team.
Certainly, our personality traits impact our approach to our job, our willingness to learn new skills and our ability to build successful relationships. But just how important are those traits as predictors of sales success?
There is no doubt that millennials have the potential for great results in sales. However, they need a new management style and innovative sales training to foster that success. Here are few ways you can ensure sales training success.

How Good Is Your Sales Force?

2 min read
Can a sales force be “good,” yet not achieve its quota? Is a sales force that does hit its quota always “good?” There are many factors to consider when answering these questions.

Best Practices for Pain-Free Product Training

3 min read
How can we make training more impactful to make sure that they actually retain something from the training and walk away with knowledge they can use?