We all might know soft skills are important, and our instincts are telling us they can have a profound impact on the bottom line, but without research, we can’t actually prove it and show how great the impact is.
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Trainers, consultants and coaches have content that can make significant contributions to organizations and individuals if the training is actually implemented.
There is no doubt that millennials have the potential for great results in sales. However, they need a new management style and innovative sales training to foster that success. Here are few ways you can ensure sales training success.
Adaptive learning focuses on the knowledge and skills that employees do not possess or are less confident in. Its “teaching-by-asking” approach probes what people already know and uncovers and fixes knowledge and skill gaps as well as misconceptions.
Many businesses struggle with the idea of employee engagement, questioning if engagement really affects their revenue. Measuring customer service can help answer that question. Here’s why.