When it comes to communication you know who, you know what – hopefully you know why. The only question that remains is, do you know how?
In the rapid pace of the workplace roughly 90 percent of all interactions are unplanned with very little structure. However the results of your interactions are what directly increases or decreases the likelihood of your success.
Just because most interactions are unplanned, does not mean that you cannot still act on purpose.
Preparation, knowledge and awareness are key.
You control only one side of any interaction. You control your actions, words and decisions. In order to exercise any self-control in communication you must first know about and be aware of how you come across to others in communication.
- 70 percent of how you communicate with the world is learned behavior. In other words, you can adapt and (good news for many of us) change based on the situation.
- 30 percent of how you communicate is hard-wired into you – these are the communication traits that you have that are beyond your control.
Most people know that they have communication traits and preferences. What isn’t always known is that these traits and preferences are obvious to other people and they contribute to the specific communication successes and gaps that we have with others.
The struggle that comes with communication style profiles is that while most can identify “who” a person is and how they prefer to communicate, few profiles can describe how a person is able to communicate and relate to others. For this you need a profile that is able to analyze not only an individuals “primary” – or hardwired profile but also, how they are adapting in their current environment and perhaps most importantly, how they are most likely being perceived.
In the world of leadership, sales and service, perception is reality.
For this type of reliable profiling we turn to The Forte Institute. Backed by over 40 years of research and running at a 90 percent accuracy rating, we can generate reports that paint a picture of all three of these important communication variables: who you are, how you adapt and communicate with others and how others perceive you.
There is a big difference between having the most desirable hardwired preferences and having the ability to be agile and effective in communications with others.
How are you most likely being perceived?