Managing people who manage others is not an easy task. Here are six tips to create management training that achieve the desired outcomes.
1. Do a Training Needs Assessment.
Business goals should guide corporate training programs. What are you training the managers for? Objectives might be increasing the company’s production and sales, improving employee retention, increasing employee efficiency, or ensuring a smooth company expansion across cultures or countries. Once you know the problem you are trying to solve, it will be easier to decide which skills you need to impart to managers.
2. Identify the Skill Gaps.
Managers may need different skill sets depending on the departments they lead. You may want to survey the staff in your workplace about what they expect in their team leaders. You may also ask the managers whether they understand the responsibilities laid out for them and whether they have the right tools and knowledge for them. Interviewing the best performers in the company and the industry is another way to determine what makes managers more effective.
3. Decide on the Course Content.
You don’t have to design training materials from scratch. A lot of companies offer management training programs online and offline. Research their content to help you determine the most relevant modules for your course. Prepare a course outline, and do some more research on the exercises, games and interactive elements of the course.
4. Decide the Elements of the Course.
An online course can include emojis and multimedia elements, while a live class can include presentations, humor, games and team-building exercises. Decide what elements you’ll incorporate. Humor always works, and you can easily find jokes online. Watching a few videos won’t hurt the learning process, either. Remember that bite-sized content is successful in training. Slide decks and infographics are received better by training participants than half-hour lectures.
5. Time the Content.
Think of your management training content writing as script writing. Once you prepare a draft, rehearse it to see how much time it take. If you include games and exercises or assessments, time them, too.
6. Edit and Proofread the Content.
There is nothing more embarrassing than a spelling mistake or a grammatical error in your training materials. Use editing software to check the content, or use of trustworthy professional editing services.
What else do you need to keep in mind?
- Budget and location: A simple online course will be quite different from a premium management training program offered to your top executives in a luxury retreat.
- Dealing with writer’s block: Sometimes, it is difficult to write content. At such times, pretending you are teaching a skill to a friend may help you come up with new ideas to use.
- Considering manager level: Remember that training content for first-time managers will be quite different from middle-level managers or senior-level managers. Using the appropriate language and writing style for your audience is essential to making sure that they learn what you want them to learn.
- Adult learning principles: Adult learners are self-directed and goal-oriented. Managers will already have some knowledge and experience and will be looking for training that is relevant to them. Share the learning objectives at the beginning of the program, and thread knowledge they already have throughout the content. Build in the opportunity to share their experiences with other learners.