Did you know the average attention span is now a mere 90 seconds? In the wake of the digital age, the way that individuals have grown accustomed to sourcing information is through quick searches for material on the internet and, within seconds, finding the answers they are looking for. Couple this instant gratification mindset with the fact that more than one in three American workers (35 percent) are millennials, and the most effective ways to share information with the latest generation of employees have drastically changed.
This brings us to the question: How do we train a labor force whose attention is pulled in so many different directions, all while making the experience enjoyable and impactful?
While classroom-style lectures and re-training video marathons may have been effective in the past, microlearning has proven to produce rapid results as an innovative employee training approach. Defined as a way of teaching and delivering content in small bursts, microlearning presents only the most important information in a way that is both digestible and easily retained.
How Does It Work?
Microlearning consists of short, interactive content – between five to 10 minutes – focused on specific learning objectives. For example, in place of using a traditional PowerPoint in a day-long seminar, an employer could instead share brief animated videos to educate employees on specific topics in precise and comprehensible segments. This way of learning promotes comprehension, clear retention of the information and implementation of coursework in everyday operating procedures.
What Are the Benefits?
Microlearning advances the training process and outcomes for both the employer and employees. For trainees, the benefits are great, as microlearning caters to a variety of learning styles. The method is enjoyable because of its ease of use and flexibility. In an era where convenience is king, this aspect of microlearning is truly what sets it apart.
The concept of instant gratification is present as well, since microlearning allows trainees to immediately implement what they have learned. This method also encourages both participation and conversation during training sessions and promotes work life balance, which is something the current workforce is increasingly mindful of.
What Are the Results?
Microlearning can be very impactful for businesses; the ROI is undeniable. Based on recent implementation by Alorica, this training method enables employees to retain more information by amplifying both participation and conversation throughout the process. Training sessions and seminars can be very expensive, and microlearning provides a cost-effective solution. Based on Alorica’s research, it can result in a 50-percent reduction of development expenses. Lastly, Alorica employees have demonstrated more than 60-percent improvement after re-training on job functionalities using microlearning.
With the ever-evolving workforce, it’s important to frequently re-evaluate traditional training methods and policies. When employees are trained properly and successfully, it ultimately leads to a positive impact on customer retention, satisfaction and the bottom line.
Is your company ready for microlearning?