No matter the size of your company, having the right people by your side is always crucial. Even if their position is at the bottom of the hierarchy, their role is vital. However, from time to time, there will be a situation where you won’t have the right employee for the task in question. Whether you just didn’t hire that type of worker, or you have one who is not available at the moment, eventually, you will have to find someone who can get the job done quickly and effectively.

It is at this point that you, as the person in charge, have to make the choice between training new staff or outsourcing the task to someone outside the company. Surely, this decision is not one to be made in the spur of the moment. To help you pick the right solution, here are pros and cons of both options.

What’s up with outsourcing?

Outsourcing means hiring someone outside of your company to do the work for you. It has been a growing trend in recent years and is especially popular among smaller businesses. However, there are both good and bad sides of outsourcing. You do not need to waste time on training a new employee when you can hire an experienced person, and for a lower cost. It is also a fast solution, because your business won’t suffer any delay. Everything happens in continuity.

Now, you might ask, where do you outsource? Thanks to the growing number of freelancers, you can easily find the right person on the internet. There are a variety of platforms that serve freelancers and employers. For instance, Upwork, PeoplePerHour, or Fiverr can be useful for finding a quick, reliable solution. There, you can find the most popular freelance professions: accountants, ghostwriters, assistants and designers.

What comes with training new staff?

Employee training brings benefits for both the company and the employees themselves. You develop a group of workers who know how to do their jobs, and they gain valuable knowledge through the training program. Those are only two of the benefits of employee training. Other pros include increased productivity, improved performance, and the development of skills that can be used in other positions, too.

Unfortunately, training cannot be used in all situations. If the job needs to be done swiftly, then you won’t have time to wait for the training to finish. Moreover, if the task requires in-depth knowledge of the subject, a freshly trained employee still may not know all the ins and outs. After all, it takes practice and time to be fully trained for a task. Additionally, training could cost more than outsourcing, since you may have to hire a trainer, who may not be aware of how your company or your industry functions.

How do you choose?

In the end, the option you go with depends on the extent of your project. You have to take into account the experience of the employee and how quickly the job must be resolved. If a quick turnaround is required, go with outsourcing; otherwise, take the time to train someone new, and then assign the project to him or her. Your choice also relies on cost, with outsourcing often being the cheaper option.

Clearly, there are many factors to consider when making this decision. Take your time and think carefully about what you are offered. Go through all the pros and cons, and you will see what suits you best.

Samantha Black is a content writer and developer at BackOfficePro.

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