Training managers have an important role. They oversee the development and delivery of training programs, manage a team of L&D professionals, and ensure that training is aligned to business goals and delivering a strong ROI.

What skills do training managers need to be able to perform this role effectively? The Training Manager Competency Model™ is a tool training managers can use for their professional development and to support the development of a high-performing training organization at their company. It grew out of Training Industry, Inc.’s Great Training Organization research and was developed and validated through job analytic research.

In this podcast episode, Amy DuVernet, Ph.D., CPTM, discusses the development of the model, shares some of the competencies and provides tips for training managers to develop their skills.

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