Have you considered how artificial intelligence (AI) will impact the work you do or how you operate? The rapid advancement in technology is transforming our world at an ever-increasing rate. What works for an organization or individual today could be obsolete tomorrow. In response, humans have become more complex in our thinking, outputs and capabilities. We are creating an existence that our grandparents never dreamed of, and this revolution will become a reality for current generations.
At a time when AI is quickly altering the way we operate as companies and individuals, adapting humans’ roles to emphasize different skills is climbing up the priority list. AI won’t replace humans; instead, humans who use AI will replace humans who do not. To stay business-ready with the imminent workplace transformation, humans can focus on key opportunities that lead to future success.
1. Administrative Tasks Will Be Taken Over by Robots.
Everyday tasks like scheduling, directing calls, inquiries for benefits, vacation time and other HR needs will be taken over by AI tools such as chatbots. Any type of work that involves accessing a system or entering data will likely be accomplished by AI that mimics human movements. To help with this transition, hire people with basic AI skills, and implement toolkits as a first step in integrating technology into your regular business practices. Consider how AI can or will change your current operations to be prepared for what’s to come.
2. Emphasis on People and Social Skills Will Rise.
Individuals who have already mastered good people and social skills will be in higher demand. AI is the least functional in social skills. Coaching, networking and collaborating will be more coveted abilities as AI is unable to grasp these capabilities like humans can. Soft skills training will enable people to help others attain a mutual goal or shared purpose. Organizations will also see more training around agility, which is the ability to be flexible and adaptable to our shifting work environment and support others when our outputs appear different.
3. Creativity Will Be More Valued.
AI is unable to make a strong impact on creative processes. Humans who remain curious and focus on innovation will experiment with technology and continue to make advancements in their work and organizations. AI cannot duplicate skills like brainstorming and connecting with others to develop unique ideas or solutions. Adaptability allows people to be ready to innovate and respond to opportunities and threats as they appear in the ever-changing environment. Using our human power to design with the support of AI will elevate us and our organizations into higher levels of performance and problem-solving.
4. Experience and Good Judgment Will Remain Important.
AI will not replace experience and the ability to make decisions based on capability and human nature. Data analysis and automation will continue to inform sound decisions, but it’s the human element, derived from practice and expertise, that will endure. Having a vision plays an important role in effective leadership, and in the age of AI, with advanced technology and business disruption, having a clear vision will become more important to individual and organizational success. With less clarity about what direction to take business, what we should do to reach our goals and why aspects of work are changing, humans with a clear vision and good judgment will be able to make impactful decisions to transform their organizations.
5. Technical Skills Will Remain a Necessity.
AI has and will change the way we perform and think about work, but it doesn’t eliminate the need for technical skills. Successful individuals will still need in-depth knowledge of technology and how it relates to business strategy and operation. To be effective in business, leaders will need to combine their technical expertise with AI.
Facilitate opportunities and create an environment where people can continuously develop so they can adapt to life and work with AI. Remain flexible and willing to learn new skills yourself, so that you can acclimate to the perpetual change our organizations and work will endure.