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Positioning a sales team for the steep climb ahead means deploying a sales training solution that is accessible to a remote team, immediately available and interactive for a richer learning experience.
Sales leaders must help their salespeople develop the patience and perseverance necessary for filling the revenue pipeline.
Working in the customer service field isn’t easy. It requires strong communication and persuasion skills, patience and empathy.
In the advent of online shopping, brick-and-mortar retailers must add value to the customer experience in order to avoid obsolescence.
If the end of 2019 was any indication, the sales training market is positioned to thrive in 2020. To better understand the trends driving the market, let’s reflect on some of the major sales training M&As that closed out 2019.
As a form of professional training, bootcamps emerged in the software development industry, primarily to reskill non-technical people interested in entering the engineering field. Now, the bootcamp model has caught the interest of other industries.
Sales coaching, the process of developing people to achieve excellence and performance by helping them master skills, is growing in importance. In a technology-enabled sales environment, companies have rediscovered the value of communication skills.
Now that the dust has settled from the transition into the 2020s, let’s take one last look at the mergers, acquisitions and investments of 2019, this time focusing on the fourth quarter.