Sales managers need the tools and resources to coach their sales teams to success. Fortunately, technological innovations, such as call recording software and customer relationship management platforms, are rapidly changing the sales landscape.
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When you’re productive, you’re not working harder. As trite as it sounds, you’re working smarter. You’re working more efficiently. Here are 12 key drivers of productivity that can help you become more productive, starting today.
The second quarter of 2019 saw significant activity in assessment and evaluation, compliance training, e-learning, IT and technical training, leadership training, learning technologies and human capital management (HCM) platforms, and sales enablement.
In this report, you’ll discover a science-backed apology messaging framework that your sales and customer success teams can use to build and deliver your apology message — and positively influence even your most angry and bitterly disappointed...
Many organizations invest a hefty portion of their budget in training the sales force. While it’s a worthwhile investment to improve your team’s performance, it’s critical that you take the necessary steps to maximize the return.
The last thing today’s buyers want is to be sold to from an out-of-touch sales rep. Learn the key skills necessary to turn one-and-done sales transactions into long-term customer partnerships.