Sales coaching, the process of developing people to achieve excellence and performance by helping them master skills, is growing in importance. In a technology-enabled sales environment, companies have rediscovered the value of communication skills.
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Now that the dust has settled from the transition into the 2020s, let’s take one last look at the mergers, acquisitions and investments of 2019, this time focusing on the fourth quarter.
Many of today’s learning formats are missing the mark. Learning material is either too generic or out of sync with on-the-job tasks. The truth is that the skills needed in today’s businesses are too complex for people to master in a short period of...
Your ability to drive your team’s performance and achieve sales results is the most important responsibility as a sales leader. How should you lead, which skills should your team learn and what techniques will work to manage team performance.
At some point, most sales managers have asked themselves why their relationship managers aren’t selling. Clearly, there are many factors involved in the business of selling, and there is not always an easy way to determine where the problems lie.
Humans are still necessary in the changing sales world, because only humans can detect, adapt and respond to emotional states and what others say and do. Soft skills will become the primary areas of focus in sales training.
The single most effective way you can improve productivity and sales within your business is to align your whole organization around the customer experience. This idea might sound like a simple and clear-cut way to operate, but it requires commitment.
Disruption has become synonymous with financial technology, from the onset of mobile banking to the adoption of blockchain technology and constantly evolving consumer expectations. Today’s tech-savvy generation looks for completely on-demand solutions.
User conferences can offer valuable educational and networking opportunities for their attendees. Companies invest heavily to create the perfect atmosphere, offering provocative keynote speakers, big name entertainment and generous amenities.